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JADOCS Field Service Analyst (OCONUS) in Fort Hood, TX at ManTech

Date Posted: 4/9/2018

Job Snapshot

Job Description



Clearance Level Needed:





Networks & Telecommunication Services

ManTech has several international openings for JADOCS Field Service Engineers. This is a great opportunity to use your skills to contribute to the US Army&s mission readiness within the Pacific Command (PACOM) AOR. These jobs come with attractive compensation and benefits packages. Apply today to speak to a recruiter and learn more!
Joint Automated Deep Operations System (JADOCS) is a command and system tool that helps provide strategic coordination and situational awareness at the operational and tactical levels of combat. The system provided real-time tracks, target databases and service-specific fires information into a single software application.

Essential Job Duties:

• Provide onsite JADOCS support
• Install JADOCS software and configure system for operation
• Interface JADOCS to external C4I systems
• Apply hardware and software updates and patches
• Maintain and keep Servers in compliance to Defense Information System Agency (DISA) security standards• Provide system administration
• Respond to service outages and user trouble tickets
• Provide support for various JADOCS network configurations
• Setup and verify that interfaces are working and properly configured
• Monitor system performance
• Maintain knowledge of other C4I systems for interface control
• Assist units with exercise and operational planning and support
• Provide critical input into accreditation documentation
• Assist units to facilitate and develop JADOCS procedures into Joint Fires & Effects integration
• Assist in Joint-Targeting Tactics, Techniques, & Procedures (TTP) development
• Ensure JADOCS system is high state of readiness to include cyber security assurance
• Prepare and submit periodic reports, travel requests, trip reports, and After Action Reports as required.
• Implement and operate JADOCS at designated site(s) - Install, configure and maintain JADOCS server(s) & workstations
• Ensure JADOCS Server(s) and/or workstations are Information Assurance (IA) / Cyber Security compliant
• Coordinate with users, communication systems, network, and C4I application SMEs to resolve computer software and hardware problems
• Teach basic user or enhancement training on an as needed basis and conduct collective training prior to joint-level exercises
• Backup JADOCS data
• Conduct over-the-shoulder training• Develop JADOCS quick start guides and handbooks to assist in JADOCS-user operations
• Provide briefings and give demonstrations
• Provide support for general Microsoft Operating System and Network administration and troubleshooting.
• Provide support as needed to the deployment of JADOCS on both FAT-Client and Virtual Client architecture/network.
• Provide JADOCS guidance to JADOCS users for the development of Tactics, Techniques, & Procedures (TTPs) and/or Concept of Operations (CONOPs) of JADOCS procedures in the execution of Joint Dynamic Targeting
• Provide Help Desk support to customers via unit&s trouble ticket measures for onsite support; provide Help Desk services to remote customers through the use of email and telephone
• Instruct basic and recurring user training to US Armed Forces personnel per unit&s training program or by request to ensure continuity of operations
• Develop briefings and/or training materials to enhance JADOCS user&s understanding and increase proficiency
• Provide system administration training to A6/N6/G6/S6 Information Technicians/System Administrators to ensure continuity of operations at remote or non-assigned JADOCS FSE support locations
• Support JADOCS at CONUS and OCONUS locations worldwide and aboard ships during daily operations, exercises, contingencies, deployments, humanitarian assistance or disaster relief missions, and other operations as required.

Job Requirements

• Possession of a TOP SECRET security clearance is required to begin employment; US Citizenship is required.
• JADOCS experience, particularly with solving and analyzing system/software issues in the functional area to which assigned.
• Certifications for Security + IAT Level II
• Proficiency with Microsoft Office software, including Word, Excel and PowerPoint.
• Excellent written and verbal skills
• Must be Deployable