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Change Management Specialist in Colorado Springs, CO at ManTech

Date Posted: 9/26/2018

Job Snapshot

Job Description

Group: MSS

Clearance Level Needed: Secret

Shift: Day

Category: Engineering & Support Services

  • Provide support and facilitation to all change control boards. Possess familiarity with ITIL standard concepts, practices, and procedures within the change management field. Relies on extensive experience and judgment to plan and accomplish goals.
  • Works in a team environment to establish and execute a change management program for multiple systems/programs in various stages of design, development or operations.
  • Monitor the incorporation of configuration change items in the change management system. Contribute to the documentation and lifecycle management of requests for change (RFC&s).
  • Maintain control of change databases and provide status accounting of engineering changes to IPTs and program management.
  • Compile reports of RFC activities throughout a project&s life cycle to verify compliance with established change management procedures and standards; and to verify that CIs and system performance and functionality are compliant with specifications
  • Produces reports on software releases related to delivered changes, results from functional testing, and various change management metrics.
  • Plans and/or facilitates internal/external change deployment planning.
  • Training personnel on change management procedures
  • Acts as a liaison between the development and operations teams to communicate changes and expected issues in production environments.
  • Developing CM team process and quality improvements
  • Works with management staff to produce change management strategies and plans for upcoming enhancements and / or roll-outs
  • Facilitates Change Board Meetings with stakeholders.
  • Creates meeting agendas and keeps track of meeting minutes.

Job Requirements

  • B.S. degree and 4 to 6 years of related experience.
  • Must be detail oriented.
  • Minimum 2 years of experience with Change Management ITSM Tools like Rational Tool Suite.
  • Knowledge of configuration management practices.
  • Ability to verify that change documentation is compliant with applicable requirements.
  • The candidate must be able to work in a team environment and be proficient in MS Office applications, including Word and Excel

Preferred Qualifications:
  • Microsoft Office Suite
  • Microsoft SharePoint
  • Understanding of Service Transition Lifecycle Process
  • ITIL v3 Foundations Certification and Experience