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Customer Support Travel Technician 3 in Hanover, MD at ManTech

Date Posted: 5/20/2018

Job Snapshot

Job Description

Group:


MCIS

Clearance Level Needed:


TS/SCI

Shift:


Day

Category:


Information Technology




Become an integral part of a diverse team that leads the world in the Mission, Cyber, and Intelligence Solutions group. At ManTech International Corporation, you will help protect our national security while working on innovative projects that offer opportunities for advancement.


Currently, ManTech is seeking a motivated, career and customer oriented Support Assistant to join our team in the Hanover, MD area to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech.


Responsibilities include, but are not limited to:

  • Provides and develops travel plans and programs for all contract employees. Organizes cost effective domestic and international travel itineraries, lodgings, and car rentals. Communicates pertinent information to employees and resolves any scheduling issues.
  • Works with finance and accounting department to ensure that travel arrangements remain within budget and assist with visas, and other travel planning documents. Operates under moderate supervision. technical, operations, and training support to users of company&s personal computers either by telephone or on site relative to micro hardware and software packages
  • Develops reports and databases
  • Performs other duties as assigned

Position Requirements:

High School diploma or equivalent,
Experience providing customer support to users,
Experience with Microsoft Office and organizational skills.
Strong written and verbal communication skills.

Security Requirements:

Must possess an active TS/SCI to be considered and must obtain and maintain a polygraph.

Job Requirements

Requires High School diploma or equivalent, and five to six years of related (technical customer service) experience.